Shipping policy
Shipping Policy of Hayaaclothing
Introduction
At Hayaaclothing, we strive to process and ship your order quickly and efficiently. We work with reliable shipping partners to ensure that your package is delivered safely and on time. Below are the details of our shipping policy.
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Processing Time
All orders are processed and shipped within 1-3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with a tracking number to track your order. -
Shipping Costs
We offer a standard shipping rate within the Netherlands:
- Standard shipping within the Netherlands: €[shipping cost] per order
- Free shipping on orders over €[threshold amount]
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Delivery Times
The average delivery time for our products is 10-15 business days. Please account for possible customs delays that may affect delivery times. -
International Shipping
Currently, we only ship within the Netherlands. For international orders, we encourage customers to reach out via our contact form. -
Delays and Responsibility
We do our best to deliver your order on time, but we are not responsible for delays caused by the carrier or customs authorities. If your package is delayed, please reach out, and we will inquire about the issue. -
Damaged or Missing Orders
If your order is damaged or lost during shipping, please contact us within 48 hours after receiving the damaged item or the expected delivery date. We will work with the carrier to resolve the issue and send a replacement if necessary. -
Address Changes
Please ensure that your address is correct when checking out. If you need to make a change after placing the order, please contact us as soon as possible. However, we cannot guarantee that address changes can be made once the order has been processed. -
Contact Information
If you have any questions regarding our shipping methods or your order, feel free to contact us.
