Shipping Policy of 7ayaa

1. Order Processing

Orders are processed within 1–3 business days after payment is received. Once your order has shipped, you will receive a confirmation email with tracking information where available.

2. Free Worldwide Shipping

We offer free standard shipping on all orders in the Netherlands and worldwide.

Shipping is included in the product price. There is no minimum order amount and no additional standard shipping charge at checkout.

3. Delivery Times

Estimated delivery time is 10–15 business days after dispatch, depending on your destination. Carrier operations, holidays and customs processing may affect delivery times.

4. International Orders

We ship to the Netherlands and international destinations available at checkout. Any import duties or customs charges imposed by the destination country are separate from shipping costs and may be payable by the recipient.

5. Delayed Deliveries

If your order has not arrived within the estimated delivery period, contact info@7ayaa.com with your order number. We will investigate with the carrier and help resolve the issue.

6. Damaged or Missing Orders

If your order arrives damaged or appears to be missing, contact info@7ayaa.com as soon as possible. Include your order number and, for damaged items, photos of the item and packaging. We will investigate and arrange an appropriate solution.

7. Address Changes

Please check your delivery address before completing your order. If you need to change it, contact us immediately. Changes cannot be guaranteed once processing or dispatch has started.

8. Returns

For return instructions and conditions, please refer to our Refund Policy.

9. Contact

For questions about shipping or your order, email info@7ayaa.com.